Emerging Multinationals In Emerging Markets -Myassignmenthelp.Com

Question: Examine About The Emerging Multinationals In Emerging Markets? Answer: Introducation Among the business titans in Asia, Ratan N. Goodbye stands apart for his humility. The Tata bunch is a worldwide undertaking that was found in 1868, by Jamsetji Tata (Sen, 1975). With their base camp situated in India, the gathering works in excess of 100 nations worldwide with in excess of 100 autonomous organizations (Thomsen, 2011). The organization is engaged with products and enterprises including; programming, refreshments, steel, vehicles, counseling administrations, inns, and telephones. As at 2015/2016, the income earned by Tata was $103.5 billion and the worker quality was of more than 660,000 individuals (Standalone Results, 2018) The case clarifies the forceful development executed by Tata bunch over the most recent quite a while under the authority of Ratan Tata. This forcefulness and expansion prompted difficulties and issues that influenced the organization on a long haul and transient premise as examined. Optional issues The quick development of Tata bunch brought about the rise of 300 auxiliaries organizations in various 50 organizations (Standalone Results, 2018). This forceful development brought about various issues, which were present moment and long haul. They included: Rising association structure As per Osagie (2012), the development of two diverse hierarchical structure in various topographical area can speak to a noteworthy issue in profitability and quality when the forceful securing of business happens. From the contextual analysis of Tata, the gathering attempted to exchange their engines from their creation under another organization in Britain named Rover, yet the endeavor didn't prevail as it went on for just two years alongside pundits about quality (Ramamurti and Sigh, 2009). Dailymail (2012), Listed the vehicle as the least solid vehicle in the UK with a disappointment pace of about 70%. It was trailed by another member of Tata puma with the disappointment pace of 45% (Massey, 2012). Disparity of adventures and speculations The forceful development of Tata prompted the securing of a few organizations and different organizations combined, for example, the obtaining of Tata BP sun based restricted and Daewoos truck unit. Subsequently, if there should arise an occurrence of securing of merger, a procedure ought to be introduced to oversee social contrasts between associations. This made a drawn out issue for Tata bunch since it is practically difficult to make one technique to serve in excess of 100 organizations with 300 auxiliaries (Taylor, 2000). A progressively forceful hazard bargain is looked by Tata bunch at the worldwide level where a few measures are being actualized by Tata to make up for their worldwide serious shortcoming. Human asset - Tata Global Beverages Because of grumblings by laborers against company concerning misuse and abuse of tea pickers, an examination was propelled against worldwide Finance Corporation. The laborers were grumbling about poor working conditions, long working hours with poor wages, and being compelled to purchase shares without sufficient data (Standalone Results, 2018). The examinations understood that ICFC couldn't address and recognize a few issues in regards to social, work, and condition that could abuse the universal and India law. Association structure, the difference of adventures and ventures. Multifaceted administration must be applied in MNCs, for example, Tata Group to beat future snags that will make struggle inside the association, further knowledge whether the new utilize or current worker might need to proceed with their past culture, which thus may lead, to resistance in the association ought to be taken a gander at. This may result to passionate clash from there on influence the effect on work execution, singular execution and Tata bunch achievement (Genc and Cuervo-Cazurra, 2008). Goodbye bunch works in excess of 300 auxiliaries from 100 organizations. Accordingly, an old technique or a sorted out structures without any changes will brings about basic passionate clash, high staff turnover, and decrease in social absorption between the workers in the firm. As acquisitions and synchronous basic incorporation despite everything being utilized, it might bring about partiality and one-sided climate inside the firm (F.Pinar, 2010). Likewise, profound level decent varie ty is the differences in sensitive, multifaceted nature to see traits, for example, disposition, worth, and character. While surface-level assorted variety is portrayed by an undeniable difference and simpler to recognize, for example, sexual orientation, race, and age (F.Pinar, 2010). Allude to Appendix A. Human asset Tata Global Beverages Goodbye tea is number one brand in India and is the enormous brand by worth and volume. The Tata Global Beverage (TGB) is positioned second on the planet and host numerous territorial and worldwide brands on the planet as indicated by Tata Global Beverage (2016), Tata tea had a turnover commitment of 36%. The pride of Tata as referenced by Srivastava et al., (2012) originates from its solid corporate social duty over the entirety of their business substances. The TGBs culture is helped by five basic beliefs that go about as a core value for the whole association. One of their fundamental belief is doing great which guarantees that they make the best choice to both network and condition and their activities are moral. Having solid corporate obligation picture, it was a blow for the organization to be connected to human and work rights misuse (Shah, 2014). The picture and the notoriety of the organization were influenced, and the trust that the organization got from the investors, providers, buyers, and representatives was undermined. At the point when the picture of the organization has been discolored, it is hard for general society and partners to reestablish confidence in the organization. This may influence the offer of creation, as buyers will disregard the organization that has broken their trust (Thite, 2013). Goodbye gathering may consider utilizing advancement professional Goodbye gathering may consider utilizing improvement professional who is a specialist in applied conduct science, involvement with hierarchical turn of events, and familiar with various culture (Khanna and Palepu, 2010)s. This will help in uniting various gatherings and making techniques that will support all gatherings Ratan Tata should think about the replacement Ratan Goodbye should think about the replacement (Hult, Snow and Kandemir, 2003), who will actualize methodologies that will be invited by the two gatherings. The replacement must work close by with planners to guarantee all laborers perceive the way of life of the association. Foundation of (TQM) complete quality administration offices ought to likewise be utilized to guarantee brands, for example, Land Rover and Jaguar balance out in quality. Holding more established and experienced specialists With the expansion in the improvement of innovation, supervisors will in general disregard more seasoned utilizes for reasons to such an extent that they are safe toward new innovation (Henkens, 2005). As indicated by Heywood et al (2010)., more established specialists have are gainful, experienced and have higher thought processes. The replacement Natarajan Chandrasekaran ought to think about blending old laborers and new specialists for better execution. Shaping a group comprising of outside experts. Plans have been made by the new CEO assuming control over the tasks of the firm, little firms of Tata that don't bring numerous benefits will be blended. This will build the productivity of the organization (Mohile, 2017). One of the executives of the board Ajay Piramal proposed that a gathering of outside expert be raised. This was in an endeavor of making autonomy and impartial choices and sources of info. Suggestions and defenses Culture peace making will direct, checking, and coordinating concordance between societies inside the firm (Choi, 2013). This infers in employing a specialist, the master must be well familiar with the various societies inside Tata Group association. Framing bunch comprising of outside experts It is essential to have the commitment of more seasoned specialists who have been with the firm for long. This will help in making progressively gainful dynamic. At the point when these choices are mixed with those of employed mastery, the new C.E.O will have a simple time in settling on a choice. Usage, control, and development Receiving Macoby and Scudder 5 stages of overseeing clashes related with various foundation But strife can be anticipated by getting data Stop a technique can be framed that keeps struggle from happening Distinguish you should comprehend what the contention is about Oversee be strategic in overseeing clashes Resolve get great methods of tackling your contentions (Maccoby, 2012). About inner and the outside group, it is imperative to designate work to various gatherings in regards to their aptitude. This will guarantee that specialization is kept up and a decent reaction is gotten from all territories. References Acar, F. P. (2010). Investigating the impacts of assorted variety recognitions and shared authority on enthusiastic clash: A powerful methodology. The International Journal of Human Resource Management, 21(10), 1733-1753. Belo-Osagie, H. (2012). Monetary administration digest: Emerging danger the executives challenges. Diary of Financial Management Analysis, 25(1), 91. Choi, Y. (2013). The impact of peace making society on work fulfillment. Social Behavior and Personality: a universal diary, 41(4), 687-692. Cuervo-Cazurra, A., Genc, M. (2008). Changing drawbacks into points of interest: Developing-nation MNEs at all created nations. diary of global Business Studies, 39(6), 957-979. Heywood, J. S., Jirjahn, U., Tsertsvardze, G. (2010). Recruiting more seasoned specialists and utilizing more established laborers: German proof. Diary of populace financial matters, 23(2), 595-615. Hult, G. T. M., Snow, C. C., Kandemir, D. (2003). The job of business enterprise in building social intensity in various hierarchical sorts. Diary of the board, 29(3), 401-426. Maccoby, M. (2012).

Ethical Dilemma a Walmart Manager Might Face Essay

Utilizing Collaborative Care The most widely recognized utilizations for community oriented consideration are patients with ceaseless illnesses and patients with complex issues needing care over a continuum of human services settings. Incessant maladies that profit by the utilization of the shared model of care incorporate sort II diabetes mellitus, infections of the cardiovascular framework, for example, hypertension and cardiovascular breakdown, and renal sickness, for example, disappointment or ceaseless inadequacy. Moreover, addictions, for example, those to illicit substances or liquor, and emotional wellness issues are perfect for the use of the group way to deal with care. Proof unmistakably shows that the shared methodology fundamentally builds the nature of care and patient fulfillment with their consideration. As per Kearney (2008), â€Å"team care is unpredictable in light of the fact that the individuals must perceive each other’s skills, decide the division of duties regarding quiet mind and hold fast to basic correspondence and documentation conventions. † Successful collective groups show regard and center for the regular patient objectives, have clear job assignments, regard and see each member’s capabilities, utilize compelling and visit correspondence and can resolve onflicts in an opportune way without significant disturbances in the progression of care to the patient. Hindrances to fruitful cooperative group care incorporate any kind of breakdown inside the group. The most well-known issues that sway contrarily on fruitful cooperation incorporate lack of regard for different individuals, job limit clashes, insufficient correspondence and force battles between callings. End As society ages the quantity of individuals with interminable ailments and complex ailments will keep on expanding. The intense consideration setting is just one stop along the continuum of care for the treatment of these conditions.

Quanitative problem statement surrounding the development of a rapid Essay

Quanitative issue explanation encompassing the advancement of a quick reaction group to decrease codes outside of the ICU - Essay Example The advantage of RRTs is that there is a drop in cardiovascular and respiratory captures outside of the concentrated consideration units (Simmonds, 2005). The extension and nature of the RRT is with the end goal that the experts appended to the group must be incredibly skillful, which implies that these experts attracted away from different territories of prerequisite a social insurance condition. There might be a contention that the nursing activities in RRTs help understanding medical caretakers in detailing the circumstance, foundation, evaluation, and suggestion (SBAR). Anyway this scarcely lessens RRTs posture to nursing regarding the absence of experience, work pressure because of high patient medical caretaker proportion, which are factors in the high turnover among nursing experts. It must be recalled that the nursing experts appended to RRTs are relied upon to convey with them basic reasoning aptitudes, and that these nursing experts originate from non-serious consideration situations, where abilities and skills are available in an a lot lesser degree than on account of the nursing experts in the escalated care condition. In this manner it is significant that proper instruction and preparing be given to nursing experts before being made a piece of RRTs, alongside picking the suitable nursing experts for such a job.

Get the Scoop on Topics for Argumentative Essay Before Youre Too Late

Get the Scoop on Topics for Argumentative Essay Before You're Too Late The New Angle On Topics for Argumentative Essay Just Released Domestic terrorism isn't really an overwhelming issue in the united states. It's possible to go for an intriguing topic from any area of science. F. Bacon The main goal of the capital isn't to get as much money as possible, yet to guarantee that money causes a better life. Therefore, the topic needs to be debatable! Begin with general subjects that you are conversant with then narrow down to a certain topic. After you locate a proper topic it's imperative that you concentrate on proper research. Picking an emotional topic is also a great idea. What to Do About Topics for Argumentative Essay Before It Is Too Late By way of example, in college, you might be requested to compose a paper from the opposing standpoint. Every time you need to complete such tasks, the most crucial step is to decide on a controversial topic as it should provoke the debate in your upcoming audience and make them dispute it. You want to supply sample scenarios, along with other details to drive your point home. When you settle on the subject and select the position on which you will base your essay, the remainder of the job can then begin. In choosing your topic, it's frequently a good concept to start out with a subject which you already have some familiarity with. Unfortunately, you'll have to experience the subjects you have zero interest in, and might, sooner or later, feel as the ideal theme doesn't exist. When you're picking your topic, remember that it's much simpler to write about something which you currently have interest ineven in case you don't know a great deal about it. Whichever topic you select, always don't forget the value of literature sources. There are just a few things that define whether an essay you're working on is going to be a good one. One of the greatest approaches to make writing a research paper easier is to select a topic that you're passionate about. The very first step is to learn the topic you want to write about. You may trust us to supply expert assistance for many of your academic writing needs. Clearly, you ought not purposely choose a topic that will bore your audience. Set your objective first, then produce a means to write it in an intriguing manner for your readers to relish. They need to see the whole picture, and that is what you are to focus on. Topics for Argumentative Essay Can Be Fun for Everyone Next, you should consider the method on how you need to relay it to your readers. At the conclusion of these list, you are going to discover links to a variety of argumentative paragraphs and essays. Unfortunately, in regards to writing papers on unique assignments, there isn't any perfect collection of all of the strategies and options. When you are finished with the majority of your research you should make an outline. You are a genuine expert in regards to persuasive essay topics. Selecting an excellent topic for your essay is among the most significant and frequently tricky parts for many students. It is possible to observe a list of 25 topics you can pick from the one which best fits your assignment. Having selected a very good topic to argue about, at this point you will need to make an argumentative essay outline. Examples might also be included in every one of the body paragraphs to more support and clarify your primary points. You should be able to use persuasive language. Qualities of an excellent persuasive essay topic The topic needs to be specific. The topics must have two sides and they need to be quite interesting.

How to Balance Equations - Printable Worksheets

A balanced chemical equation gives the number and type of atoms participating in a reaction, the reactants, products, and direction of the reaction. Balancing an unbalanced equation is mostly a matter of making certain mass and charge are balanced on the reactants and products side of the reaction arrow. This is a collection of printable worksheets to practice balancing equations. The printable worksheets are provided in pdf format with separate answer keys. Balancing Chemical Equations - Worksheet #1Balancing Chemical Equations - Answers #1Balancing Chemical Equations - Worksheet #2Balancing Chemical Equations - Answers #2Balancing Chemical Equations - Worksheet #3Balancing Chemical Equations - Answers #3Balancing Equations - Worksheet #4Balancing Equations - Answer Key #4 I also offer printable worksheets for balancing equations on my personal site. The printables are also available as PDF files: Balancing Equation Practice Sheet  [answer sheet]​Another Equation Worksheet [answer sheet]Yet Another Printable Worksheet [answer key] You may also wish to review the step-by-step tutorial on how to balance a chemical equation. Online Practice Quizzes Another way to practice balancing equations is by taking a quiz. Coefficients in Balanced Equations QuizBalance Chemical Equations Quiz

Astor Lodges Essay - 925 Words

Tom White Astor Lodges Suites, Inc Case Study Marketing Strategy Case Recap In the year of 2005 Astor Lodges Suites, Inc projected that it was the fifth consecutive unprofitable year. The company’s new president and CEO Joseph James set a goal in which the company HAD to achieve, that goal was to gain profit within two years. The company was formed in 1979 and has 250 properties in ten Midwestern states (200 Astor Lodge and 50 Astor Lodge Suites). The net-loss of the company is $15.7 million so four senior vice presidents were bought in to present the effects of the last five years. Kelly Elizabeth who is very experienced in the marketing field was bought in to try and solve and help with a profitable year†¦show more content†¦Each year the objective was to increase and attract more occupants which she did for the company. Also, the introduction of internet communications is a big plus for the business traveller using the hotel. We now know how important the internet is to every type of guest these days. Furthermore, location posi tioning is important and with hotels located on major highways, office complexes, airports and surrounding large shopping centres it is fighting other competitive hotels. Weaknesses – Changing targeted guests is the biggest weakness and affecting the company in my opinion. 2006 has seen complaints from frequent business guests as the hotel targeted the vacation traveller. Even though the window of opportunity was there due to the travel industry being sluggish those guests that were frequent guests have now gone to another company. Furthermore, the challenges from leading companies have more rooms and properties in the U.S with a great reputation. Opportunities – There are many opportunities for the company to make profit and need to focus on one type of guest I feel as this seems to be a problem. The company are also offering the opportunity for guests with special offers which are also not affecting the company with any additional promotional costs. I can totally und erstand why Elizabeth targeted the pleasure vacation traveller during the travel industry in decline. Threats – The biggest threat in this industry is the challenge from the biggest hotels inShow MoreRelatedAstor Lodge Case Analysis761 Words   |  4 PagesThe Problem In the case of Astor Lodges, the company has not been making a profit for five consecutive years and a marketing strategy needs to be put in place. The hotel industry saw $16.7 billion pre-tax profit in 2004 along with 4.4 million hotel room available in the country. The competition of 213 affiliated hotels with a brand company is going to be a challenge but attainable. From 2004, objectives are completed but still turning over unprofitable years with marketing plans put in place. SWOTRead MoreCase Astor Lodge Suites890 Words   |  4 PagesBUS827 Astor Lodge and Suites, Inc Case1 Hints Dr David Gray Email: david.gray@mq.edu.au Astor Lodges Caase 1 1 Case Questions Problem Losing Money: Astor Lodge Suites, Inc., a 250 property hotel chain, is about to post its fifth consecutive unprofitable fiscal year. Requirements: Prepare Presentation for new President and CEO, Joseph James, describing each VPs 1) his or her initiatives, expenditures, and outcomes for each of the past two fiscal years, and 2) planned initiatives andRead MoreBusiness Analysis: The hotel chain, Astor Lodge and Suites, Inc955 Words   |  4 PagesThe hotel chain, Astor Lodge and Suites, Inc., operates 250 properties in 10 western and Rocky Mountain states. The company’s customer base primarily comprises business travelers. In addition, the locations of the properties surround airports, large regional shopping centers, and major highways close to suburban industrial sites as well as office complexes. 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Chan Kim And Renee Mauborgne1898 Words   |  8 PagesThere are some principles of Blue Ocean Strategy, which can be utilized Astor LodgeSuites making Strategies.Before using Blue Ocean principles, there are some comments and real examples that prove the strength of this theory and listing examples which have already been successful and some powerful comments can better convince people, and that also illustrate it is a correct method to use Blue Ocean Strategy help Astor LodgeSuites develop its business in Australia. Real examples from Boston ConsultingRead MoreHistory of Firewall18739 Words   |  75 Pagescom/~smb/papers/pushback-impl.pdf Accessed 2002 Feb 20. Ioannidis, S., Keromytis, A. D., Bellovin, S. M., and Smith, J. M. 2000. Implementing a distributed ï ¬ rewall. In ACM Conference on Computer and Communications Security. Association for Computing Machinery, One Astor Plaza, 1515 Broadway, New York, New York 10036-5701, USA, 190–199. http://www.cis.upenn.edu/~angelos/Papers/df.ps.gz Accessed 2002 Feb 20. Julkunen, H. and Chow, C. 1997. Enhance network security with dynamic packet ï ¬ lter. Tech. Rep. EAS-CS-97-2, University

Online Grocery Shopping Australian Region

Question: Discuss about theOnline Grocery Shoppingfor Australian Region. Answer: Introduction Online grocery is recognised as one of the most stimulating markets in the Australian region. Australian in the online grocery sales has ranked in the fifth position in the global context. As per the report of IBIS World, the Australian market is valued approximately to $2.2 billion and is estimated with growth at about 15% a year (www.linkedin.com, 2016). Additionally, the researchers conducted by the previous scholars reflects that the Australian online grocery is expected to become a market disruptor of around 12% and the e-commerce sector has the potential to reach 20% of its overall grocery chain. Against the latter statement, Anderson et al. (2010) inferred that despite the considerable potential of online grocery retailing options, the sector is comprised of few challenges which are potentially delaying its future development both in the Australia and in the global market. According to Hinterhuber Bertini (2011), the first point of obstruction is its present complexity of online shopping. In the online segments the customers easily get the facility of ordering the products from home without affecting the productive time, however, sometimes the fails quality fail to match up with the original version. The customers have provided several reviews regarding the product duplicity. With the specific complexities, the customers perceive the physical shopping option to be much easier. Assessing on the latter context, Ying Zhang (2012) mentioned that the unfortunate execution of the online grocery model has also delayed the development of the online grocery. In the majority of the times, the customers just view the online products and purchase it from the physical stores. OCass Carlson (2012) figured out the majority of the Australian customer visit the online grocery sites just to know the price ranges of the products. Moreover, the product security issue is one of the major concerns of online grocery. Literature Review and Application to the Contemporary Issue In the framework of the present context, Markey et al. (2007) denoted that Woolworths and Coles tend to dominate the Australian online segment, the organisations face significant potential competition in this young market. Woolworths and Coles have dedicated staffs who are instructed to pick food for the customers manually. Christ (2007) explained that the GroceryRun has an automated system that leads to picking up and halve a delivery time. The above aspects have created greater competition for the online grocery spacein the Australian market. The previous records reflect that one of the most significant challenges the Australian online grocery retail experience is the lack of quality assurance the target customers have over the products that are received. Since the Australian customers rely heavily on the physical retail store to select the grocery-based products. The physical stores are majorly preferred over the online groceries due to the visibility and the tangibility concept ( www.theguardian.com/money, 2016). The customers can read the in gradients, touch the products and make the procurement after being completely ensured of the product quality and the value it would serve after the consumption. The current statistics on e-commerce indicates that online grocery shopping is an emerging trend across the globe. Many groceries stores offer a new website to demonstrate the goods so that the customers can easily identify the required products. In the opinion of Mehdi (2015), buying groceries online can be very convenient to the customers as it can save the time and energy. However, there are several key issues related to the online grocery shopping. The foremost problem of online shopping faced by the people is the delivery issue. The customers cannot receive the product immediately. Thus, after purchasing the customers have to wait for the arrivals of the products (Belavina et al. 2016). It has been observed that the grocery delivery services dont have any fixed amount as the shipping charge while delivering the products to the customers doorstep. In this current context, several scholars stated that most of the items are cheaper in an online web store. The additional shipping ch arge makes the price of the products similar or more expensive than the nearby local store (Zivic Shea, 2011). Furthermore, due to the shipping problems, delivery risk occurs to the customers by receiving damaged and duplicate products. According to the view of Anesbury et al. (2015), anonymity is the other possible disadvantage while shopping groceries via online. The customers cannot make any human interaction with the store staff while purchasing the products. Adding to this, product quality and freshness are the major barriers for online grocery shopping (Cho, 2011). It has been observed that sometimes the descriptions of the products are different from the actual products. As a consequence, the customers can receive an inferior quality of the products. Moreover, the online scam and fraud cases are also increasing as long as the online grocery shopping is becoming very frequent (Jones, 2014). Returning the item is another factor that disappoints the customers in case of online grocery shopping. It has been recognised that the grocery products are sold without having any international warranty. Supporting the prior statement Hirogaki (2015) added that the group of consumers cannot communicate with the sellers regarding the warranty issues of the products. Thus, it can be treated as one of the major contemporary issues while buying the grocery items via online. The past researches indicate that majority of the Australian buyers are quite pi cky about the groceries. For example Bressolles et al. (2007) mentioned that if people do not find the favourite brand of biscuit, then the people go for the second preference available in the store. But in a case of an online option, the customers do not get such option while purchasing the goods. It has been found that if the favourite brand is not displayed in the online catalogue or it happens to be out of stock, then in both of the cases, customers have to go to the local market (Zivic Shea, 2011). Sub-standard fruits, vegetables, frozen foods and the close to expiry date dairy products are the few significant points that minimise the brand loyalty towards the customers. Finally, the customers have loses the social experience of grocery shopping while buying the groceries products through online. As per the opinion of Thackeray et al. (2007), nearly half of the customers experience issues in the online purchase. The survey conducted by the previous scholars in the specific area reports that 46% of the customers have faced seller related issues. The vendors appointed for the online product delivery procedure requires maintaining a firm and composed attitude. In the high percentages of the times the customers fail to jot the exact address while ordering the products, therefore, the sellers be the victim of the residential misguidance. Grefen (2013) identified that 19% of the customers had faced the issue in the delivery process, 13% of the customers have complained regarding the faulty product, 11% of the customers are unsatisfied because the products were left outside the home without any permission and the unexpected fees charged 4%. The previous statistics reflect that the consumers are increasingly purchasing the majority of the fashion based goods from the online sites. Almost 47% customers prefer buying the clothes and footwear online than the grocery segment. In the context of the previous statement, Markey et al. (2007) determined that the grocery-based products have a high chance of getting perishable within the shorter period. However, Ying Zhang (2012) argued that the majority of the online brands provide a replacement option within the tenure of at least seven days. The customers still are not satisfied with the service lines the brand's online brands provide with regards to the grocery-based products. Therefore, in the Australian market, the e-commerce brands operating with the fashion and other accessories have managed to retain its loyal set of prospects. On the other hand, due to the perishable nature of the grocery-based products, the segment fails to convince the target customers with the product and service lines. The Internet Crime Complaint Centre has denoted that the complaints regarding the online payment fraud made by consumers in 2007 have reached to an approximate figure of $239 million, which is comparatively more than to $198 million complaints raised in 2006. Different consumers are rightfully troubled regarding the financial information system, such as providing the credit card or debit card details. Contrary to the latter statement, Markey et al. (2007) mentioned that the online payment services are offering restricted protections regarding the confidential details. The viewers fail to read the instruction clearly and formulated a wrong perception regarding the financial securities of the online groceries. Considering on the common issue of the online grocery, instability in the product quality is the major hindrance the customers face in the Australian market. Recommendations and Limitations In todays fast changing market Consumer Packaged Goods (CPG) food and beverage are looking for an incremental growth to eliminate the wholesale costs by going directly to the consumer. In this current context of online grocery shopping, trust is one of the major factors to achieve a sustainable brand position (Solomon, 2009). Thus, it can be suggested that the online grocery business of Australia would need to have a huge variety of all the products with the regular promotional updates to draw the attention of the customers. This process would also be helpful to offer fresh and standard products to the customers. As the quality and freshness of products like fruits and vegetables is the biggest concern in online grocery purchase, thus the online shopkeeper has kept a special attention for delivering a high quality of products. As per the view of Mehdi (2015), the online grocery companies of Australia have to segment the premium and regular customers to minimise the delivery charge is sues. In this current scenario, it has been observed that the customers are frequently shifting the brand while purchasing the online grocery items due to the issues of impulsive service delivery charge. Therefore, it can be depicted that segmentation between the premium and a regular group of customers could be beneficial to bring the sustainability by eliminating the challenging situation (Hirogaki, 2015). In addition, the grocery companies can schedule a fixed time to deliver the products to the customer doorstep so that the customer can be available to attain the delivery boy. Supporting this De Kervenoael et al. (2014) cited that the grocery companies can set a fixed time for the customers to receive the products from the store after online purchasing. The time gap of 2 to 3 hours would be convenient both for the consumers and the sellers to eliminate the delivery risks. Furthermore, it is suggested that the customers have to be more aware of the credit card fraud and the other spyware troubles while making online payment for the purchased goods. Considering the words of Cho (2011), the management of the online shopping companies have to incorporate secure payment gateway structure and the other secure facilities so that the customers can attain a scam free website to buy the products easily and regularly. Moreover, it is also essential to hire trained staff members to mitigate the queries of customers while online purchasing takes place. As the customers do not get any human interaction while buying the groceries the group of people might get confused about the orderings. Hence, appointing well-trained staff members to resolve the customers queries could be a beneficial involvement for the online grocery shopping organisations (Anesbury et al. 2015). Additionally, checking the products with the company warranty is necessary for the online buyers. In this context, Belavina et al. (2016) mentioned that the online shopping organisations of Australia have to provide company warranty to convince the customers and preserve the brand image. This process would also help the company to verify the product batch code number product ID mentioned on the product. Moreover, it would also be helpful for the online grocery shopping companies to improve brand loyalty index towards the customers. Accumulating the relevant details regarding the subject matter of the persuasive essay has been the major constraints. In the present era, the Australian market is highly inclined towards the online grocery shopping concept. Thus, finding updated information regarding its issues has been relatively sturdy. The majority of the secondary sources like the journals, books and e-learning sites highlight the positive aspects of the e-commerce grocery segments. However, the internet serves to be the potent source of updated information related to the issues the customers are facing with the online grocery services in the Australian market. References: Linkedin (2013) Available at: https://www.linkedin.com/pulse/challenges-online-grocery-retailing-australia-reeza-azmir. Anderson, J., Kupp, M. Vandermerwe, S. (2010) Good Business makes poor customers Good Customers,Business Strategy Review, 21(4), 4651. Anesbury, Z., Nenycz-Thiel, M., Dawes, J., Kennedy, R. (2015). How do shoppers behave online? An observational study of online grocery shopping. Journal of Consumer Behaviour, 3(1), 1618. Belavina, E., Girotra, K., Kabra, A. (2016). Online grocery retail: Revenue models and environmental impact. Management Science, 4(1), 120122. Bressolles, G., Durrieu, F., Giraud, M. (2007). The impact of electronic service qualitys dimensions on customer satisfaction and buying impulse. Journal of Customer Behaviour, 6(1), 3756. Cho, Y. C. (2011). Assessing customers attitudes/expectations toward online grocery businesses. Journal of Business Economics Research (JBER), 7(7), 1214. Christ, P. (2007) Internet technologies and trends transforming public relations,Journal of Website Promotion, 1(4), 314. De Kervenoael, R., Hallsworth, A., Elms, J. (2014). Household pre-purchase practices and online grocery shopping. Journal of Consumer Behaviour, 13(5), 364372. Grefen, P. (2013) Networked business process management,International Journal of IT/Business Alignment and Governance, 4(2), pp. 5482. Hinterhuber, A. Bertini, M. (2011) Profiting when customers choose vakue over price,Business Strategy Review, 22(1), 4649. Hirogaki, M. (2015). Key factors in successful online grocery retailing: Empirical evidence from Tokyo, Japan. International Journal of Entrepreneurship and Small Business, 26(2), 139. Jones, G. (2014). Click.ology: What works in online shopping and how your business can use consumer psychology to succeed. London: Nicholas Brealey Publishing. Markey, R., Ott, J. du Toit, G. (2007) Winning new customers using loyalty?based segmentation,Strategy Leadership, 35(3), 3237. Mehdi, M. M. (2015). Buying Behavioural pattern regarding Smartphone users. International Journal on Customer Relations, 3(2), 2226. OCass, A. Carlson, J. (2012) An e-retailing assessment of perceived website-service innovativeness: Implications for website quality evaluations, trust, loyalty and word of mouth,Australasian Marketing Journal (AMJ), 20(1), 2836. Smithers, R. (2014)Half of online customers experience problems which?Available at: https://www.theguardian.com/money/2014/mar/07/half-online-shoppers-problems (Accessed: 14 October 2016). Solomon, M. R. (2009). The truth about what customers really want: Move them to buy...Buy more...and keep on buying. Harlow, England: Pearson Prentice Hall. Thackeray, R., Neiger, B.L. Hanson, C.L. (2007) Developing a promotional strategy: Important questions for social marketing,Health Promotion Practice, 8(4), 332336. Ying Zhang, k (2012) A new automatic image segmentation method based on combined strategy,International Journal of Advancements in Computing Technology, 4(21), 445451. Zivic, L. J., Shea, T. P. (2011). Impact of the international grocery chain on the US online grocery business. International Business Economics Research Journal (IBER), 1(1), 128132.

Neil Peart’s Ghost Rider Essay Example

Neil Peart’s Ghost Rider Essay The assertion that the success of Ghost Rider lies only in the fact that Neil Peart was already a famous musician does the book a great injustice. Despite the fact that Peart has had only a few of his literary works published, the merits of his writing are clear. This essay aims to shows that Neil Peart’s Ghost Rider is, in fact, a good piece of travel writing and that it holds within its pages strong points attesting to its worth. According to David Else, Don George and Charlotte Hindle in their book Lonely Planet Guide to Travel Writing, â€Å"Good travel writing needs much the same ingredients as any good story narrative, drive, characters, dialogue, atmosphere, revelation. Make it personal. Let the reader know how the place and the experience are affecting you† These are all aspects that can easily be seen in Ghost Rider. Peart draws readers into his experience. The writing is no longer just about the places he is going through but rather about himself. It has become his journey and how he felt along the way. This is clear through the different recollections and personal correspondences in the storyline. These are appropriately placed as they come in only when something has induced such reminiscent thinking. We will write a custom essay sample on Neil Peart’s Ghost Rider specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Neil Peart’s Ghost Rider specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Neil Peart’s Ghost Rider specifically for you FOR ONLY $16.38 $13.9/page Hire Writer â€Å"Oh, it was a sad world, and it seemed to only get sadder. As I pushed on through central California I kept thinking about all the lost ones of the world, all the ghosts, and my little baby soul was dark and cold as I rode down† (Peart, 140) These lines show a clear apposition of Peart’s work with what Ravi (2) indicates as good travel writing. Ravi (2) asserts that travel writing is not only about the movement from one geographical location to another but also about the self, the retrieval of and connection to the self. This is clearly an aspect well portrayed in Ghost Rider. The reader does not only discover the physical journey but also the spiritual journey that Peart is taking. This is an undeniable aspect as Peart himself refers to his journey as one that is spiritual, even referring to the road as the Healing Road. (Peart, 111) This aspect of travel writing was also emphasized by Don George in one of his personal interviews. Despite its nature, George says, travel writing is the weaving of a tale and not just a simple recounting of the actual travel experience. It is the blow by blow account of a life lesson, of a revelation that the author has acquired from his or her travel. Clearly, Peart has lived up to this standard of good writing. As Moreau recounts in, Ghost Writer, Peart shows his grief in its entirety, grief from the loss of his daughter. Don George, in his interview, also pointed out that the use of literary techniques is one of the more important indicators of good travel writing. It is clear that Peart is an advanced writer as far as literary techniques go. His use of object correlative attests to this. This is a powerful travel writing technique that involves descriptive layers to portray the character’s emotions. An example is when Peart (138) writes, â€Å"On that weekday afternoon . . . I saw only a handful of people on the paths in the park, and the air of melancholy stayed with me.† He uses the description of his environment to show readers how he felt. He was lonely not just melancholy; he felt alone in the world. Peart also often uses the powerful technique of using minor characters as mirror. This is seen when Peart hands a $100 bill to one of the women begging for work. (Peart, 140) This interaction speaks volumes of what Peart is feeling on this part of the journey. More common literary tec hniques are also used in Ghost Rider such as defamiliarization, narrative hook (evidenced by the first sentence in page 101), and many more. It is clear then that Neil Peart’s Ghost Rider is not merely an attachment to his w popularity as a musician. The success of Ghost Rider is resultant of Peart’s strong writing. This is not only in the fact that the literary techniques he used in putting his story were advanced and well placed. It is also in the fact that his writing has the aspects of travel writing identified by as essential in good travel writing.. Ghost Rider is personal in its approach to the reader and it presents not only Peart’s traveling but also his own realizations and spiritual journey along the way. References Else, David; George, Don; Hindle, Charlotte. Lonely Planet Guide to Travel Writing. Australia: Lonely Planet Publications Ltd, 2005 George, Don. Personal Interview. 11 May 2005 Moreau, Kevin Forest. â€Å"Ghost Writer.† Shaking Through. Kevin Moreau. 15 September 2002. Retrieved 31 January 2008 http://www.shakingthrough.net/books/reviews/2002/neil_peart_ghost_rider_2002.htm Peart, Neil. Ghost Rider. Ontario, Canada: ECW Press, 2002 Ravi, Srilata. â€Å"Travel and Text.† Asian Journal of Social Science 2003: 1-4

Using Technology Wisely in Schools essays

Using Technology Wisely in Schools essays Wenglinskys publisher is Teachers College Press, and in fact, Wenglinsky is a research scientist, advocate for the modernization of schools and teacher who has testified before the U.S. House of Representatives on school issues that have nothing to do with technology. His book offers both wisdom and practicality, and he suggests that of the two philosophies styles of teaching, didactic and constructivist, when embracing computer technologies in classroom, the best approach is constructivist. In fact, the word constructivist appears continually in his book. Constructivist is the best policy first of all because, as he writes on pages 8-9 of his Introduction, the teachers role is not to hand out drills as assignments and sit in front of her own computer playing solitaire (the didactic approach). In fact the teacher as a constructivist will use computers as a tool to concretize concepts; this opens the door to the teachers opportunity to try to convey the initial abstraction in a way that students will then convey to one another. The constructivist teacher uses technology correctly and hence teaches students complex problem-solving skills in an iterative process that moves from abstractions to concrete examples, where students control most of the learning process, Wenglinsky writes on page 11. Basically, he is saying teachers trained properly in technology can empower students to think and problem-solve on their own. That having been pointed out, Wenglinsky wonders, What is the value-added of the technology above and beyond good teaching? The answer is that computers are like language, Wenglinsky continues; and instructors and teachers are working at the highest level of efficiency when they speak the same language, and employ the tools that can make a better future for all. In his Chapter 1, the author runs through the legislation and st...

Read about the Zenos paradoxes of the achilles and the tortoise Essay

Read about the Zenos paradoxes of the achilles and the tortoise - Essay Example Achilles will never get the tortoise, says Zeno. Accordingly, great philosophy shows that quick runners never get the moderate runners. So much the more terrible for the claim that movement truly happens, Zeno says about his tutor Parmenides who had contended that movement is a fantasy. Despite the fact that no researchers today would concur with Zenos decision, we cant get away from the Catch by hopping up from our seat and pursuing none, of these down a tortoise, nor by saying Achilles ought to race to some other target put in front of where the tortoise is right now. What is needed is an examination of Zenos own contention that does not get us neither involved in new conundrums nor devastates our math and science (Dowden 2013). Zeno accepted separations and lengths of time could be isolated into a genuine endlessness of unified parts, and he expected these are an excess of for the runner to finish. Aristotles remedies said Zeno ought to have expected there are just potential infinities, and he should not put or times gap into indissoluble parts. His remedies turned into the by and large acknowledged result until the late nineteenth century. The current standard remedy says Zeno was right to presume that a runners way holds a genuine incalculability of parts; however, he was mixed up to expect this is too much. This remedy utilizes the contraption of analytics, which has demonstrated its essentialness for the improvement of present day science. In the twentieth century it got clear to most analysts that forbidding genuine infinities, as Aristotle needed, hampers the development of set hypothesis and at last of math and physical science. This standard remedy took many years to flawless and was because of the adaptability of perceptive people who were eager to supplant old hypotheses and their ideas with more productive ones, notwithstanding the harm done to practical judgment skills and our guileless

Factortame Essay Example | Topics and Well Written Essays - 1500 words

Factortame - Essay Example 101). This decision seriously threatened the livelihood of Factortame Limited, whose Spanish directors had re-registered 53 Spanish-registered boats as British boats, and also purchased 42 British-registered boats, for a fleet of almost 100 fishing boats to use in UK waters. When the Merchant Shipping Act 1988 was passed, Factortame sought to have a British court overturn it, because it violated the Common Fisheries Policy, and legal principle held that Community law held sway over national law. This had been set as precedent by the ECJ in Costa v. ENEL in 1964 (Drewry, p. 101), but that did not stop the Court of Appeal and the House of Lords make Factortame seek remedy in the ECJ before starting the process on British soil. The Factortame received far more publicity than did Costa, and it brought home to the British public a fact that had been clear to the British legal community for some time: that, in many ways, British sovereignty had been changed as soon as the British government acc eded to membership in the EC (Oliver p. 2). Over time, the British courts have moved to make this change a reality through case law. In the instance of Factortame, the court invalidated provisions that were contradictory to European law, and precedents over time have altered the doctrine of implied repeal. Other changes have included an alteration in the common law presumption of compliance between British statutes and international law, as well as a change in the way that the common law of remedies works, so that it dovetails with European requirements (Oliver, p. 1). Much press has been given to the ways that the European Union has allegedly attempted to rob its member countries of their individuality by instituting regulations in a number of silly ways. According to an editorial in the New York Times, a large urban mythology about this has grown up: The European Union has long tried to dispel myths that its zealous bureaucrats are trying to impinge on national cultures in their bid to harmonize standards in the world's biggest trading bloc. Such myths have included that cucumbers sold in the European Union must not arch more than 10 millimeters for every 10 millimeters of length; that it is against health rules to feed swans stale bread; and that Brussels had decided that shellfish must be given rest breaks and stress-relieving showers during boat journeys over 50 kilometers long." (European Union). Since the Factortame case came well after the Costa case, which was the groundbreaking precedent in establishing the supremacy of European law over national law, it is interesting that it was this case that attracted such attention in the public arena. As Gavin Drewry points out, the case of Factortame was much less of an earthquake in legal circles than it was in public opinion, because relevant precedent had been set almost fifteen years before, and the legal community was accustomed to seeing British statutes get set aside when they came into conflict with European law. The timing of Factortame was what made the case such a significant event in the public arena: it occurred during Prime Minister Thatcher's Conservative

The Security Council Essay Example for Free

The Security Council Essay The Security Council of the United Nations was one of the original bodies of the UN formed with the United Nations charter in 1945. The Security Council was created to put all the superpowers of the world on equal footing, giving each one vote in binding resolutions for the member nations of the UN. The charter members with permanent seats on the council are the United States, France, Great Britain (the United Kingdom), Russia and China. In 1945, these nations were considered the most powerful on Earth and were charged with keeping the peace of the world. In addition to the five permanent seats, the Security Council is comprised of 10 other member nations elected by popular vote of the entire UN and serving two-year terms. Each member nation of the Security Council has equal power in theory, though in practice some deference is given to the permanent members. The Security Council can pass binding resolutions on the other member nations, but each council member can veto any resolution. As such, the Security Council rarely can form a consensus, though it often discusses major issues around the world. Often, the only time a consensus is reached is when the matter is so trivial or involves such a small country that it has no friends on the council. Though the council was set up to have inherent checks and balances, it has often become a staging ground for popularity contests and member nations have neglected the world’s best interests in favor of the more proprietary interests of their nation. This is how programs like the United Nations’ Oil for Food program have become corrupted by individual nationalism and greed. Furthermore, on the rare occasions when the Security Council can agree and pass a binding resolution, it has limited enforcement powers and often the only punishment for breaking a resolution is a verbal slap from the council. Some member nations, particularly the United States, have lead coalition forces on occasion to enforce UN resolutions, but these military actions often are disapproved by many member nations and the Security Council itself rarely votes in favor of military action. The end result is that the United Nations provides an interesting forum for smaller countries to air grievances and for all countries to point out flaws in their neighbors, but as a governing body, the United Nations and the Security Council has no teeth. It becomes like a restrictive parent who tries to tell a child what to do, but fails to enforce its own rules. In the end, no one respects the rule of the United Nations and might still makes right. Smaller countries object to the permanent members of the council and their might, both military and economic, but they also turn to those countries when they are the ones being oppressed. In short, the United Nations and the Security Council format need to be revisited and the UN must be given some enforcement power to assure that its resolutions are kept. Otherwise, it is a useless home of debate that is ignored and laughed at.

Identity :: Technology, Online Identity

Stealing the identity of another is not an honest act. However, the Internet allows many opportunities for exploration of identity and has displayed personal social exploration to fulfill their curiosity. According to Lemke (1998), young people develop a sense of full presence online, living in them semiotically as they make cultural and personal sense of their participation. The shaping of an identity plays a vital role in the online world especially in having sustained online presence within any particular online-group. Turkle (1995) believes identity tinkering online opens the potential for young people to take risks and to explore all aspects of one's identity. The anonymity that the medium provides have a powerful, disinhibiting impact on behavior and it allows young people an unique opportunity for self-expression. Turkle (1995) argues that the participation in online identity play is similar to participation in pyschodrama. This ties in with the idea of the game as a means though which experience is formulated (Erikson, 1968). According to Turkle, the identity game helps to bring about psychological maturity. It is achieved by being able to develop different facets of the identity and experiencing variable progress between different identities. According to Steven G. (1998) , young people can and do take on second identities to protect their offline from their online identity. Steven (1998) believes young people allow themselves to behave in ways different from offline life, to express formerly unexplored aspects of their personalities, much as they do when wearing masks at a masquerade ball. Amber Case (2010) mentioned on TED, Washington DC, (Fig 4A & Fig 4B) the need for maintenance of second self in simultaneous time. Amber (2010) believes good technology does not inhibit one's lifestyle, but enhances it. Being responsible with technology use will be vital to maintaining oneself and making sure that the future generations aware of monitoring themselves. Turkle (1995) argues that without coherence, the identity spins off in all directions and that multiplicity can exist only between personalities that can communicate among themselves. Steven G. (1998) states the fragmentation of the individual obstructs the development of the resilent online identity. Ultimately, one can create multiple versions of oneself; different versions of identity can be altered to particular audience. Nonetheless, for most young people these fragmentary social faces are merged into an emotional sense of a single identity. One is able to express more online than one says offline. Thus, hostile exchanges can be found erupting online, then one can abandon that difficult position by abandoning the identity through which it was projected.

CASE Analysis: Seven-Eleven Japan Co. Essay

The case describes how seven eleven has successfully established an innovative business model. Toshifumi Suzuki, CEO of Seven eleven Japan (SEJ), described Seven Eleven Stores as: â€Å"Stores where you can find a solution for any of your daily life’s problems. We always try to plan and design a store in such a way that our store neighbours, in particular, can get whatever they need at any time they want† SEJ, headquartered in Japan, leads the world wide seven Eleven chain, which had 24,912 stores in 18 countries in March 2003.In 2003 ranking of retailers by market value, SEJ was number one in Japan. Since its establishment in 1974, SEJ has never experienced a fall in income or profits. With 9,757 stores as of May, 2003, SEJ is the largest CVS chain in Japan. Its stores feature the same basic designs: large, highly visible sign in green, red and orange, a large store window, much brighter than average lightning and a spotlessly clean store. SEJ identifies their customer orientation, offering not only a rich assortment of products but total comfort to customers, as the source of SEJ’s rise to the top of the Japanese retail industry. Industry Background The Japanese Distribution System Prior to 1974: Traditional Japanese retailing consists of a conservative, multi-tiered system that combines large numbers of small wholesalers and retailers into complex exclusive networks. These networks are not based solely on economic efficiency but also on tight human relationships. The wholesale to retail level ratios (W/R) is measure of layers within distribution system. W/R ratio 1992 1998 US 0.98 – Japan – 2.3 Although the development of information technology in the industry has gradually improved the efficiency of the distribution system, small-to-medium-sized retailers owe their existence mainly to the multi-tiered and vertically integrated structure. Retail Business Environment The Japanese retail sector is still dominated by small retailers. Firms with one to four employees make up about 70% of the total number of stores. In these small shops, CVS still accounts for only 3.2% of all stores and only 5% of total sales Because of Japan’s small land area, most Japanese retail stores have too little space to maintain a wide assortment of products in either the store or inventory. These small, local â€Å"mom-and-pop† stores typically lack both managerial know-how and planning skills. In addition, given their limited size, they are often unable to bear large inventory risks and thus have to rely on manufacturers and wholesalers to bear part of that burden. Legal perspective Japanese government enforced in 1974 the Large-scale Retail Store (LRS) Law which regulated the business hours of larger outlets. Initially applied to stores over 1,500 m2, it was later extended in 1979 to stores with an area of over 500 m2. The law mandated that stores close by 7 P.M. each day and remained closed at least 30 shop days per year. Fueled by heavy pressure from abroad, the deregulation trend caused the LRS law to be changed in 1990 and practically abolished in 2001. While operating its large stores under the LRS law, Ito- Yokado, a parent company of SEJ, launched a new retail business based on small regional stores, which can effectively co-exist with large stores. As a result, CVS chains prove that small stores can compete against larger retailers by improving the efficiency and productivity of their franchise and continual striving to meet customer needs. Because of the density of the store network, CVS chains are not only places to sell products, but are also becoming an important part of the social infrastructure. Seven-Eleven Japan Ito-Yokado, a parent company of SEJ, was founded by Masatoshi Ito in 1964 as a 66-square-foot family clothing store in Tokyo. After starting a new chain of super stores offering a range of food and clothing products, he expanded his business into other distribution areas such as restaurants, department, discount and convenience stores. By 2002, the Ito- Yokado group was one of the largest retail groups in Japan with  ¥5,574 billion ($41.6 billion) in sales and 114,600 employees. Toshifumi Suzuki negotiated directly with Southland, then owner of Seven-Eleven, to bring the convenience store concept to Japan. Japanese consumers were generally more sensitive to product and service quality, more fickle and less price-sensitive. Therefore products had to be fresh, and the turnover rate very high. To meet such customer requirements within the constraint of limited shelf and storage capacity, it was necessary to forecast customers’ demand by the time of purchase, the store location and the weather. Providing the customer with well-targeted, differentiated products 24-hours a day, 7-days-a week was critical. As of 2003, SEJ is the largest convenience store chain with  ¥2,213 billion ($17.5 billion) revenue and 5,061 employees. Its market value of $21,721 million and consolidated net income of  ¥82,825 million ($690 million) are the highest in the whole of Japan’s retail industry. Strategy SEJ practice of continuous item control and well-organized delivery system, and the heavy use of information technology (IT). The basic mission of an SEJ store is to provide solutions for all the problems of everyday life. Each store offers a variety of high-quality products and services that are required daily or on an emergency basis to make life easier and more â€Å"convenient†. The two main reasons for the failure of existing retailers. They ignored: 1)  the importance of convenience to the customer and 2) the quality of the products and the service. SEJ developed some key principles to define a quality convenience store. 1. Reduction of lost opportunity: A missed opportunity to sell an item because it is out of stock is one of the most serious problems in retail business in terms of disappointing customers as well as missing the actual profit. 2. Effective Item Control and Well-Planned Product Supply Management: The American practice of keeping large inventories of a wide variety of products could not be applied in convenience stores in Japan where shelf and storage space are limited and maintaining a large inventory is prohibitive. SEJ pursued a strategy of supplying products in high demand with a rapid turnover rate and eliminating dead or slow-moving products through item-by-item analysis. The well-organized analysis and frequent replacement contributes to SEJ’s high product supply efficiency. 3. Commitment to Customer Satisfaction with Original Product Development and Friendly Service:SEJ not only sells manufacturers’ products but also researches customers’ potential needs. SEJ uses this research to provide original products at reasonable prices (such as a lunch boxes and prepared foods) Merchandising The store space available for a Seven-Eleven franchisee is, on average, only 110 m2. The items kept in stock and on the shelf are precisely selected for the targeted customers and product quality is kept high. Product turnover is high, and goods are always new and food fresh. SEJ discovered that customer loyalty was driven more by specific items than by item categories. To meet the demand and achieve such tight item-by item control, SEJ implemented the POS (Point of Sale) system in 1982, whereby storeowners could identify customer trends and enhance product differentiation. SEJ introduced its POS systems to collect sales data used to improve merchandising and the item-by-item control process. For instance, the cash register would not open  until the operator pushed the account button indicating the gender and estimated age of the customer. This information from the POS system was used for consumer trend analysis. Store Network Expansion SEJ considers its market dominating strategy of high-density, clustered store openings to be the key to efficiency and stability. The advantages of the market dominance strategy are: Improved brand awareness Increased customer visits to the stores Boosted distribution efficiency Enhanced productivity of franchisee-support services Improved advertising effectiveness Franchise Strategy Approximately 60% of SEJ stores were modified from old family owned stores (e.g., liquor or rice stores). The relationship between franchiser and franchisee is one of reciprocal obligations. The franchisee is an independent business which gives SEJ royalties and a long-term commitment, and concentrates on the tasks of selling and effectively managing inventory. The royalty that the franchisee pays to the franchiser is 43% of its gross profit. In exchange for their long-term commitment and royalties, SEJ provides franchisees with service from field representatives called Operation Field Counselors (OFC). Each of about 1,300 OFCs supervises between seven or eight stores, providing (i) advice on store operation and ordering and (ii) information on the portfolio of available items and on sales methods. This person-to-person contact with store managers is a key element of the SEJ franchise system. Each OFC visits each store at least twice a week and spends at least two hours providing adv ice and information. Such a close relationship not only motivates franchisees but also supports company-wide brand image and promotional strategies. Outsourcing Policy SEJ is known for its outsourcing policy and ability to manage supplier relationships. The rationalized distribution system crafted by SEJ created conflict within the traditional wholesale system. Over time, however, SEJ’s  system has proved highly reliable and efficient, covering everything from raw procurement to product deliveries. The collaboration between SEJ and the business partners includes shared information systems and know-how about operations management as well as quality control in the food manufacturers’ factories and delivery centres. By 2002, the company had built a network of 223 distribution centres and 195 factories dedicated to fast food production, all of them created and operated by wholesalers, suppliers and forward agents. Information Systems Strategy Daily, Seven-Eleven stores serve a total of 9.5 million customers, process five million order transactions and send 35 million sales transactions to the information systems centre where sales data is collected, integrated and analysed. The decisions have to be based on well-analysed hypothesis, order and validation. Information technology (IT) for SEJ is merely a method to support the cycle. SEJ prefers to outsource most of its information systems management to external service providers due to the speed at which the information technology market moves. This strategy allows the information systems department of SEJ to focus on developing a systems vision that fits with the business strategy, while the rest of the information systems management is outsourced. The department has evolved into a more strategic organization that links needs from stores with top management and proposes innovative system plans. SEJ regularly explores opportunities to gain first mover advantage by trying out state-of-the-art technologies: the first POS system in Japan in 1982, the first major use of Integrated Service Digital Network (ISDN) in 1991, etc. Operation Infrastructure Total Information Systems SEJ has continued to develop total information systems. In June 1999, the fifth generation total information system, in which SEJ invested  ¥60 billion ($500 million), was released in collaboration with 14 companies including NRI, NEC, Toshiba TEC, etc. High efficiency, maintainability and reliability of the total network system: The system connects 70,000 computers in stores, at headquarters and at supplier sites through satellite telecommunications, exclusive lines, ISDN and mobile networks via the most appropriate telecommunication technology. The combination of ISDN and satellite telecommunications realizes 45x faster speeds at 35x better cost performance. Terminals are constantly monitored and software and configuration can be updated remotely. The most critical systems such as online ordering and accounting systems are backed up at physically separated locations in Yokohama and Osaka. And in earthquake-prone Japan, satellite telecommunication provides an extra layer of safety. The system, now shared by 10,000 stores, is considered highly reliable due to the crisis management planning and high service levels. The store information system which encourages all store staff to participate in ordering: SEJ provides stores with multimedia information such as pictures, video, audio, text and numerical data, which is used by all employees in Seven-Eleven stores. The system platform shared with business partners: SEJ provides its business partners—vendors, distributors and manufactures—with a common infrastructure consisting of 1,800 terminals at 1,100 locations. The applications on the platform vary depending on the partner’s business: raw material ordering system, inventory management, production management, automated sorting system, for example. The broad system infrastructure facilitates collaboration among SEJ allies by improving the efficiency of delivery through the sharing of order, sales and inventory information. And finally, sophisticated analysis system which eliminates intuitive decision-making . Electronic Commerce Business SEJ categorizes its electronic commerce (EC) business into four major groups: 1) financial services, 2) Internet shopping site, 3) public and regional  services, and 4) in-store intelligent copy machines. Financial Services (settlement, finance, and card service): Launched in 1987, Seven-Eleven hasdeveloped the payment acceptance service whichprovides customers with a convenient means to paytheir bills 24 hours a day, 365 days a year. Affiliatedcompanies number about 1,500 and the types ofpayment are mainly utilities: electricity, telephone,water, rent, and mail orders. This business has beensuccessful with 144 million yearly transactions witha total value of  ¥1.15 trillion (about $12.8 billion)and a 20% annual growth rate. Internet Shopping Site: 7dream.com, a subsidiary of SEJ, provides the internet shopping site by utilizing SEJ’s existing operating infrastructure in its EC activities. SEJ also ties into other internet sites and provides payment acceptance and pick-up service at the retail stores. Goods purchased via the Internet are picked up at stores 24-hours a day or delivered to customers’ homes, raising the value of Seven-Eleven stores and enhancing convenience for customers. Public, civil and regional services: SEJ’s meals-on wheels service, named Seven Meal Service, offers prepared meals and cooking ingredients to regional customers. Order can be made via the Internet. SEJ plans to expand its public services at stores via its EC platform so that customers can obtain civil services. In-store intelligent copy machines: Multipurpose copy machines at Seven-Eleven stores are connected the Internet and enable customers to print event tickets and documents created by customers at home as well as to pay for pre-ordered airline tickets. With the capability to attract 1,000 customers per day per store, SEJ is pursuing synergy between the existing retail and EC business units to encourage potential Internet users to visit Seven-Eleven stores and become new customers. SEJ also provides its EC platform service for EC partners with functions such as authentication, database, settlement, and distribution. Temperature-Separated Combined Distribution System Since 1976, SEJ has been developing a streamlined distribution system to efficiently integrate product supplies. The company established the Combined Delivery System, whereby the same kind of products coming from different suppliers can be centralized into 223 Combined Delivery Centres (CDCs). The combined distribution system allows products from different suppliers to be loaded on the same trucks for delivery to Seven-Eleven stores. Combined distribution consolidates product shipment from manufacturers to stores at similar optimum temperatures. In 22 years, SEJ has reduced the average number of vehicles visiting each store from 70 a day in 1974 to ten a day in 1998. Delivery routes and time are also well organized to maintain high efficiency. Competitors SEJ is the largest CVS chain in Japan in terms of the number of stores, sales, and net income followed by Lawson, C&S, Familymart, and Ministop. These top-five companies dominate the market with almost 90% market share. All four competitors operate franchise businesses with store networks expanding all over Japan. Competitors are increasingly investing in EC business to compete and establish dominance in a new area. In 1997, Lawson began implementing multimedia terminals in stores to gain first mover advantage. Lawson also tries to differentiate itself in the Internet shopping site named @Lawson by launching new services such net coupons, which was rare in Japan in 1999. Future Vision The company strives to achieve the maxim â€Å"the retail business should always keep up with change of customer demands† with three principles. 1. Responsiveness to changing customer needs and continuous improvement of customer services 2. Manufacturing retailer 3. The combination of demand chain and supply chain management with the common platform. Case Questions: 1. A convenience store chain attempts to be responsive and provide customers  what they need, when they need it, where they need it. What are some different ways that a convenience store supply chain can be responsive? What are some risks in each case? As In this increasingly competitive world, the whole concept of convenience stores from the existing concept of retail outlets have emerged to improve competitive advantage of businesses by enhancing customer service and by providing him with superior quality of products and experience. However, attaining this competitive advantage comes with added costs and risks. As responsiveness towards a customer’s demands increase, a convenience store chain gets exposed to greater uncertainty and risks- the risk of not having timely supply of essential goods, system breakdowns etc. A convenience store may deal in both perishable food items like processed fast foods and non-perishable items( life of more than 1 month) like frozen foods, magazines, beverages, and other consumer items like soaps, detergents etc. It is critical for any convenience store to have a tightly linked supply chain system for perishable items that need to be supplied to the final stores on daily basis. This distribution system ought to be flexible and highly responsive to alter delivery schedules depending on customer demands. The following are some ways that shall make convenience store supply chains operating on market dominance strategies more responsive- Local capacity: The convenience store chains can provide local cooking capacity that is, live counters at the stores and assemble foods on demand. The Inventory could be stored as raw material under controlled conditions at the stores and be supplied by the distributors at regular intervals. This would eliminate the need to supply fresh and fast foods from the to the outlets thrice a day thus bringing down the transportation cost of the entire distribution system and would add certainty to the production and distribution schedules. This strategy of selling fresh foods to customers would also enhance customer confidence in the brand. This is seen at the U.S. fast food restaurant franchise Subway where dinner and lunch sandwiches are assembled on demand. The main risk with this approach is that capacity is decentralized, leading to poorer utilization. High level of integration- One way of insuring more responsiveness is by further decentralizing the entire system. This can be attained by dividing each region further into  zones and having production plants in each zone nearer to each convenience stores. This would increase the set up cost for the parent company but in the long run but would also inhance the flow of information and service among the stores, suppliers and distributors thus increasing customer responsiveness and satisfaction. Local inventory: Responsiveness to customer demands can also be attained by having inventory available at the store at all times. This allows for the centralization of cooking capacity. But the main disadvantage of this way is not delivering fresh foods to customers thus increasing customer dissatisfaction and need for extra storage space. Rapid replenishment: Another approach is to set up rapid replenishment and supply the stores what they need and when they need it. This allows for centralization of cooking capacity, low levels of inventory, but increases the cost of replenishment and receiving. 2. Seven-Eleven’s supply chain strategy in Japan can be described as attempting to micro-match supply and demand using rapid replenishment. What are some risks associated with this choice? The main risk for convenience stores to adopt a supply chain system that works on rapid replenishment strategy is the potentially high cost of transportation and receiving at stores. The suppliers and factories are centrally located but the stores are scattered all across the city. So the company’s effort to supply fresh foods multiple times a day to all the stores increases the transportation costs. This one aspect can be taken care of by probably decentralizing the authority to produce fresh foods at convenience stores itself. Also, the fact that goods get unloaded multiple times a day reduces the store efficiency and increases customer dissatisfactions due to reduced services and frequent disruptions. This tends to fade away the customer’s experience at the store. Sudden breakdown of the information system or the transportation system connecting the stores to distribution centre and suppliers would also bring the functioning of the entire system to a halt leading to customer inconvenience and the resulting loss in sales. Thus convenience stores that attempt to micro-match supply and demand using rapid replenishment must take extra precautions to ensure timely delivery of goods, proper functioning of the information and transportation system, and customer’s convenience 3. What has Seven-Eleven done in its choice of facility location, inventory management, transportation, and information infrastructure to develop capabilities that support its supply chain strategy in Japan? Seven-Eleven Japan has chosen to operate a highly responsive operation and has chosen a supply chain design that supports this strategy. Their facility location choices are to saturate an area with stores, thereby making it easy for customers to shop and their own delivery trucks to move from store to store to replenish inventory. Seven-Eleven’s inventory system is run on an information system that transmits directly to the supplier and distribution centre; goods are produced using a pull system to replace what has been sold during that delivery period. The transportation system is flexible to maximize responsiveness while also achieving efficiency. All choices made by Seven-Eleven are structured to lower its transportation and receiving costs. For example, its area dominance strategy of opening at least 50-60 stores in an area helps with marketing but also lowers the cost of replenishment. All manufacturing facilities are centralized to get the maximum benefit of capacity aggregation and also lower the inbound transportation cost from the manufacturer to the distribution centre (DC). Seven-Eleven also requires all suppliers to deliver to the DC where products are sorted by temperature. This reduces the outbound transportation cost because of aggregation of deliveries across multiple suppliers. It also lowers the receiving cost. The information infrastructure is set up to allow store managers to place orders based on analysis of consumption data. The information infrastructure also facilitates the sorting of an order at the DC and receiving of the order at the store. The key point to emphasize here is that most decisions by Seven-Eleven are structured to aggregate transportation and receiving to make both cheaper. 4. Seven-Eleven does not allow direct store delivery in Japan but has all products flow through its distribution centre. What benefit does Seven-Eleven derive from this policy? When is direct store delivery more appropriate? Direct store delivery (DSD) would lower the utilization of the outbound trucks from the Seven-Eleven DC. It would also increase the receiving costs at the stores because of the increased deliveries. Thus, Seven-Eleven forces all suppliers to come in through the DC. DSD is most appropriate when stores are large and nearly-full truck load quantities are coming from a supplier to a store. This was the case, for example, in large U.S. Home Depot stores. For smaller stores it is almost always beneficial to have an intermediate aggregation point to lower the cost of freight. In fact, Home Depot itself is setting up these intermediate facilities for its new stores that are often smaller. In case of seven eleven, the benefit of delivery through its own distribution centre is total control of the system, aggregation of demand and minimal disruption at the retail outlets. If several suppliers tried to make two or three deliveries every day, it would detract from the store manager’s abil ity to provide customer service. Each of these suppliers would likely prefer their own way of doing things, their own inventory system, truck size, etc., which would make things more difficult for the Seven-Eleven system. The demand and production data would have to be shared rather than residing on Seven-Eleven’s system from cradle to grave. For items that cannot be prepared quickly, pull production may not provide the responsiveness that Seven-Eleven desires. In this case, the DC concept allows pooling of inventory which increases their overall service level while minimizing total system inventory of those items. Direct store delivery might be more appropriate if the items being delivered do not need bulk broken at a DC, have special handling requirements (lottery tickets, newspapers, or alcoholic beverages), or the supplier has a system that is consonant with Seven-Eleven’s (perhaps a regular bread run that has an information system that integrates with Seven-Eleven’s). 5. What do you think about the 7dream concept for Seven-Eleven in Japan? From a supply chain perspective, is it likely to be more successful in Japan or the United States? Why? 7dream makes sense given that Japanese customers are happy to receive their shipments at the local convenience store. From a logistics perspective, online deliveries can piggy back on Seven-Eleven’s existing distribution  network in Japan. Deliveries from the online supplier can be brought to the DC where they are sorted along with other deliveries destined for a store. This should increase the utilization of outbound transportation allowing Seven-Eleven to offer a lower cost alternative to having a package carrier deliver the product at home. The primary negatives are that 7dream will use up storage space and require the store to be able to retrieve specific packages for customers. One can argue that the concept may be more successful in Japan given the existing distribution network of Seven-Eleven and the frequency of visits by customers. Online delivery is able to link with the existing network. The high visit frequency ensures that packages are not occupying valuable store shelf space for a long time. Also, the frequent visits ensure that the marginal cost to the customer of picking up at Japanese Seven-Eleven is small. The 7dream concept allows e-commerce sites to use Seven-Eleven stores as drop-off and collection points for Japanese e-commerce customers. It has been extremely successful; a recent survey revealed that 92 per cent of the customers of one e-commerce company preferred to have their items shipped this way. It seems likely that this concept would work only for high density urban areas; It is being established in congested, less-safe urban areas for a service like package delivery. Suburban customers in the US would likely find it incredibly inconvenient and avoid it unless home delivery was not possible and the alternative was to pick up a package (for example, one that must be signed for) at the local carrier’s office. This is less likely to be the case in the United States. 6. Seven-Eleven is attempting to duplicate the supply chain structure that has succeeded in Japan in the United States with the introduction of CDCs. What are the pros and cons of this approach? Keep in mind that stores are also replenished by wholesalers and DSD by manufacturers. The supply chain structure for the US market can be close, but it can never be exactly as it is in Japan, and will probably not operate as smoothly as in Japan. Some of this is attributable to the culture and the corporate culture. Regardless of how like-minded supply chain partners claim to be, it would be extremely difficult to duplicate the collective spirit that  permeates Seven-Eleven Japan. The disadvantages of this system is that Seven-Eleven in the U.S. would probably have to run two system depending on whether the area could be treated as a dense urban location or a suburban or rural outpost. The cost of running the Seven-Eleven Japan system in middle-America would be prohibitive. The U.S. consumer in that region has too many alternatives that have 24 hour operations and are within a short drive. The difficulty of duplicating the Japan supply chain structure in the United States follows primarily from the much lower density of U.S. Seven-Eleven stores. This is compounded by the fact that Seven-Eleven stores are getting both direct store deliveries as well as wholesaler deliveries to its stores. Setting up its own DCs does not allow Seven-Eleven to get the same level of transportation aggregation as it gets in Japan. Its own distribution system would help more if all wholesaler deliveries and direct store deliveries were stopped and routed through the DC. Even then, having its own distribution system would add much less value than in Japan given the lower density of stores and larger distance between stores. Perhaps a hybrid system can be applied in select markets to test the system’s efficacy in the U.S. 7. The United States has food service distributors that also replenish convenience stores. What are the pros and cons to having a distributor replenish convenience stores versus a company like Seven-Eleven managing its own distribution function? The advantage of someone else replenishing stores is primarily cost; less transportation, material handling, and labour costs for your own system. Depending on how supply and reordering operations are designed, it might be possible for the distributors to perform the aggregation/demand smoothing function with minimal intervention by the individual Seven-Eleven franchise. One can contend that a distributor brings much more value to the table in the United States relative to Japan. Given the lower density of stores, a distributor is able to aggregate deliveries across many competing stores. This allows a distributor to reach levels of aggregation that cannot be achieved by a single chain such as Seven-Eleven. The disadvantage of the outsourced replenishment service is an overall loss of control, an increased  number of deliveries to each store, and the difficulty of integrating information flows across disparate systems. Also, Seven-Eleven is unable to exploit having a large number of stores. In fact, it may be argued that going through the distributor has Seven-Eleven subsidize deliveries to competing smaller chains that may also be using the same distributor

Schizophrenia And Its Effects On The Development Of...

Abstract Schizophrenia is a brain disorder that causes people to interpret reality abnormally. The disease is chronic, allowing it to potentially last for a span of years and must be medically diagnosed, with the possibility of medical treatment which can help. Schizophrenia often can result in hallucinations, disordered thinking as well as delusions. Although the specific cause of the disease is not formally known, genetics may assist in playing a role. The disease proves to not be a single disease, but instead, it is composed of a group of eight genetically distinct disorders in which all have their own associated symptoms. A large percent of potential risk for Schizophrenia is known to actually be inherited. The Neuronal PAS Domain Protein 3 (NPAS3) is a protein coding gene and is a member of the basic helix-loop—helix and PAS domain containing family of transcription factors. Specifically, the encoded protein is localized within the nucleus and can regulate genes involved in the pr ocess of neurogenesis. Furthermore, NPAS3 has been linked with responsibility for the development of Schizophrenia. Mental and brain disorders are consistently growing in the amount of information and new developments that are being discovered. Furthermore, the amount of information that has been discovered in regards to the disorder Schizophrenia is consistently developing. It has been a struggle to determine specific genes that are associated with the Schizophrenia condition. ScientistsShow MoreRelatedSchizophrenia And Its Effects On The Development Of Schizophrenia Essay2173 Words   |  9 PagesSchizophrenia Schizophrenia is a life-long disorder that affects about one percent of the population (Mueser McGurk, 2004). The cause of this mental illness is still unclear. 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